Privacy Policy

Last updated: [To confirm: publication date]

Who we are

This website is operated by Local Firewood (“we”, “us”), a firewood supplier serving Munster, Ireland. For data protection purposes we are the data controller for the personal information described in this policy. You can contact us at localfirewood.ie@gmail.com.

Registered business name and address: [To confirm: legal entity name and business address]

Information we collect

When you send us an enquiry using our website form, we collect:

• your name and email address;
• your phone number, if you choose to provide it;
• your county and, if provided, your town or Eircode;
• details of the firewood, quantity and log size you are interested in;
• anything you include in your message.

If you email us directly, we receive your email address and the contents of your email.

How we use your information

We use the information you provide only to:

• respond to your enquiry and provide a quote;
• confirm and arrange your order and delivery;
• keep a record of our correspondence with you.

We do not sell your personal information and we do not use it for marketing without your permission.

Legal basis

We process your information on the basis of your consent when you submit our enquiry form, and where necessary to take steps at your request before entering into a contract (for example, preparing a quote or arranging an order).

Service providers

We use a small number of trusted service providers to run this website:

• Website hosting – our hosting provider processes technical information such as IP addresses in server logs to deliver and secure the website. [To confirm: hosting provider, e.g. Vercel Inc.]
• Email delivery – enquiries submitted through our form are delivered to our inbox using Resend, an email delivery service.
• Email inbox – enquiries are received in our email account (Google Gmail).

Some of these providers may process data outside the European Economic Area. Where they do, they rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

Cookies and tracking

This website does not use advertising or analytics cookies and does not use tracking scripts. The contact form uses your IP address temporarily to prevent spam and abuse; this is held in memory only for a short period and is not used to identify you.

How long we keep your information

We keep enquiry and order correspondence only for as long as needed to deal with your enquiry or order and to meet any legal or accounting obligations. [To confirm: retention period, e.g. 24 months]

Your rights

Under the GDPR you have the right to:

• access the personal information we hold about you;
• ask us to correct or delete your information;
• object to or restrict how we use your information;
• withdraw your consent at any time;
• request a copy of your information in a portable format.

To exercise any of these rights, email localfirewood.ie@gmail.com. You also have the right to lodge a complaint with the Data Protection Commission in Ireland (www.dataprotection.ie).

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. See also our Terms & Conditions.